Implementing the Plan for Integrating Behavioral Health in Your Ambulatory Care Setting

Implementation of behavioral health in primary care settings involves three core activities: preparing the infrastructure to support integrated care, establishing protocols and workflows for integrated care, and developing processes to monitor patients and maintain engagement in care.

Section Contents

Prepare the Infrastructure in Your Setting and Establish Protocols and Clinical Workflows

The infrastructure in your setting must support integration to achieve successful transition to integrated behavioral health care, and the transition to integrated care requires protocols and workflows that optimize behavioral health expertise and promote team-based care delivery and information exchange.

Develop Processes for Tracking Patients, Monitoring Outcomes, and Maintaining Engagement

Processes to track patients and outcomes can help your integrated behavioral health and primary care setting continuously improve. Success of your integrated care program relies on effective use of data and maintaining patient engagement throughout treatment.

Page last reviewed July 2025
Page originally created July 2020