CFHA: Care Manager Skillset Immersion Webinar

The Collaborative Family Healthcare Association (CFHA) is offering an exceptional opportunity to deepen knowledge and enhance impact in the Collaborative Care Model (CoCM). This interactive session is designed to empower participants with practical techniques that will directly improve patient outcomes.

This webinar is perfect for Behavioral Health Care Managers (BHCMs) providing CoCM care, as well as those looking to refine their skills in care coordination, motivational interviewing, and patient management. This training will provide valuable insights and practical tools to take care management skills to the next level.

Learning Outcomes:

• Care Coordination Essentials: Master effective care coordination strategies that streamline workflow and enhance patient care.
• Motivational Interviewing: Build stronger, more meaningful patient connections with evidence-based communication techniques.
• Hands-On Practice: Apply skills in real-life scenarios with the guidance of industry professionals, and participate in an engaging Q&A session.
• Referral Mastery: Learn to navigate the CoCM referral process with ease, using decisional trees to identify appropriate patients.
• Patient Consent & Assessment: Gain proficiency in obtaining patient consent and conducting comprehensive assessments through sample templates and best practices.