The Value of a Patient Identity Matching Strategy

Healthcare organizations are embarking on digital health transformation journeys that span the implementation of artificial intelligence, workflow automation and interoperability to support the delivery of high-quality care in a cost-efficient manner. According to recent Healthcare Information and Management Systems Society (HIMSS) Market Insights research, survey respondents identified inaccurate patient identity matching as negatively impacting their healthcare organizations and impeding their ability to meet their strategic objectives. While there are myriad challenges to addressing identity resolution, the development of a robust patient identity matching strategy will benefit healthcare organizations in multiple areas, such as decreasing medical risks, maintaining compliance, and improving patient experience and operational efficiencies.

During this session, attendees will learn how to:

• Understand the impact of poor identity resolution on healthcare organizations.
• Identify and deploy identity resolution capabilities like an enterprise master patient index (EMPI) to achieve business and clinical goals.
• Overcome identity resolution challenges.