Root Cause Analysis Tools for Effective Quality Improvement

Join the Social Current for a tactical “how to” for root cause analysis tools that will produce productive and positive quality improvement projects.

This webinar will discuss the mechanics of process improvement, specifically conducting a root cause analysis and applying tools and techniques. A root cause analysis (RCA) is a systematic approach to understanding the causes of an adverse event and identifying system flaws that can be corrected to prevent the error from happening again.

When utilizing a team approach to problem solving, there are often many opinions as to the problem’s root cause. The webinar will highlight tools that can be used to identify root causes that lead to more effective Plan/Do/Study/Act projects. 

Webinar takeaways include:

• Explore the type of organizational (QI) culture it takes to support RCA.
• Learn how to operationalize the tools (Driver Diagrams, Process Mapping, Fishbone Analysis, 5 Whys).
• Identify how to leverage a root cause analysis to kick off a Plan/Do/Study/Act project.