Professional Practices

This Literature Review highlights a comprehensive set of competencies, practices, providers, and staff needed to advance integration efforts and provide comprehensive care to improve patient outcomes. Competencies are organized into Provider and Staff Competencies and Practice-Level Competencies.

This Guidebook identifies the key professional practices prominent among exemplary integrated primary care organizations, with the goal of helping other sites integrate care more effectively. Findings are organized into two categories: Organization-Level Professional Practices, and Interpersonal and Individual Professional Practices.