Literature Collection

The purpose of the Engagement Behavior Framework is to present a realistic and comprehensive picture of what individuals must do in order to benefit from the health care available to them. Specifying these behaviors allows the public and other stakeholders to understand the magnitude and scope of the challenges people face in finding and using safe, decent care. This framework provides a basis for concrete, measurable expectations for individuals' behavior that should guide the reorientation of care toward patient-centeredness. It constitutes the first step in an effort to track and monitor engagement in the nation and among vulnerable subgroups. Better information about who does and does not perform each of these behaviors will allow stakeholders to make strategic decisions about the kind of information, guidance and support that are needed by their patients, members or constituents to participate effectively in their care and thus to benefit optimally from it.

The comprehensive health care integration (CHI) framework promotes the delivery of integrated physical and behavioral health care to adults and children in community settings by providing a flexible integration approach for both physical and behavioral health settings, including ongoing measurement of outcomes linked to payment methodologies. The CHI framework demonstrates value, strengthening alignment between provider organizations and payers to support service integration at implementation and on an ongoing basis.