Literature Collection

As healthcare costs and physician burnout in the U.S. escalate, and the acuity and prevalence of behavioral health issues hit historical highs, it is critically important that we continue to evolve care approaches that can deliver good health and well-being at the population level. Colorado Integrated Behavioral Health Plus (CIBH+) uses a whole-person health perspective, aligning psychologists, primary care physicians, and other specialists, within a generalist approach to primary care. Here, we document our local experience in services delivery, including the rationale for the CIBH+ approach, key implementation elements, and the ability to mitigate population, patient, and provider challenge by building upon existing clinically-and cost-effective models of integrated care. With this description, we hope to spark optimism, enthusiasm, and ongoing innovation in other multidisciplinary care teams seeking ways to improve patient and provider experience.

We identify the core services included in a community hub model of care to improve the understanding of this model for health leaders, decision-makers in community-based organizations, and primary healthcare clinicians. We searched Medline, PubMed, CINAHL, Scopus, Web of Science, and Google from 2000 to 2020 to synthesize original research on community hubs. Eighteen sources were assessed for quality and narratively synthesized (n = 18). Our analysis found 4 streams related to the service delivery in a community hub model of care: (1) Chronic disease management; (2) mental health and addictions; (3) family and reproductive health; and (4) seniors. The specific services within these streams were dependent upon the needs of the community, as a community hub model of care responds and adapts to evolving needs. Our findings inform the work of health leaders tasked with implementing system-level transformations towards community-informed models of care.