Approach to Person-Centered Care: Commitment to Patient Partnership Across the Model Lifecycle

The CMS Innovation Center invites attendees to join a virtual listening session as part of their continuing partnership with patients. This event will cover topics including:

• Updates on the Center’s patient and caregiver experience and engagement strategy;
• Key Innovation Center focus areas for 2023;
• How the Center is using tools, such as patient journey mapping, to promote partnership and to improve the beneficiary experience; and
• Recommendations from patients, caregivers, and their representatives to improve access, care coordination, and partnership in key Innovation Center priority areas.