Making Every Leadership Moment Matter


Follow the Leaders - Lessons from over 200 years of leadership experience!  This webinar has been changed to a one day, 1.5 hour webinar and will address the ability of leaders to inspire employees to consider and implement bold and creative decisions that will ultimately transform service delivery processes and methods.

Webinar Content and Objectives:

  • Identify and use the four elements of psychological capital -- hope, self-efficacy, resilience and optimism – through daily interactions
  • Design challenging and reachable goals and then celebrate accomplishments and milestones achieved
  • Manage setbacks and build on strengths, including using the past as a template for the future
  • Inspire others through effective leadership styles and skills

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