1 00:00:03,270 --> 00:00:11,011 My work for Maine health involves translating research evidence into daily practice. 2 00:00:11,011 --> 00:00:17,017 And one of the key things in doing that work is that you have to pay attention 3 00:00:17,017 --> 00:00:23,824 to the details and help people think about how they have to change the way they do their daily work 4 00:00:23,824 --> 00:00:30,898 to incorporate integration so that people can develop new work processes and new habits. 5 00:00:30,898 --> 00:00:38,338 There are several themes that I've noticed in working with highly successful integrated practices. 6 00:00:38,338 --> 00:00:43,477 The first is that the behavioral health clinician has to become a member 7 00:00:43,477 --> 00:00:50,250 of the primary care team developing relationships with other members of the team, communicating well, 8 00:00:50,250 --> 00:00:54,788 and really becoming a part of that team. 9 00:00:54,788 --> 00:01:02,129 Secondly you need to pay attention to some key details of integration, 10 00:01:02,129 --> 00:01:05,332 especially as things are getting up and running. 11 00:01:05,332 --> 00:01:10,904 That includes the balance between accessibility and productivity. 12 00:01:10,904 --> 00:01:14,408 You need to make sure the clinician is generating enough income to 13 00:01:14,408 --> 00:01:22,983 support the practice while at the same time being accessible for that next patient who needs the service. 14 00:01:22,983 --> 00:01:30,457 Finally it's important to think about ways to anticipate which patients 15 00:01:30,457 --> 00:01:37,497 may have need for integrated services because in the midst of a busy primary care day 16 00:01:37,497 --> 00:01:42,536 the clinician may not be able to remember and you need other mechanisms 17 00:01:42,536 --> 00:01:45,500 to make sure that those patients get the care they need.