1 00:00:04,037 --> 00:00:07,941 Providers seek integrated care services and teammates once they 2 00:00:07,941 --> 00:00:11,578 begin to experience the results of that type of integrated service. 3 00:00:11,578 --> 00:00:16,516 So when they first start out after training they might have no idea that such a possibility exists. 4 00:00:16,516 --> 00:00:20,254 Once they experience a well- organized team they have effective handoffs 5 00:00:20,254 --> 00:00:25,692 with excellent and highly efficient communication. They know that they can do a better job. 6 00:00:25,692 --> 00:00:29,997 I often say to patients I can be a better person and professional for you 7 00:00:29,997 --> 00:00:33,333 if I can work with a teammate who has other skills beyond what I have. 8 00:00:33,333 --> 00:00:35,736 I rarely have patients turn me down. 9 00:00:35,736 --> 00:00:39,072 When taking care of my own patients they might not have an idea 10 00:00:39,072 --> 00:00:41,608 that we have an integrated team until I bring it up. 11 00:00:41,608 --> 00:00:44,311 So when I mentioned to them that I could be an even better clinician 12 00:00:44,311 --> 00:00:47,180 for them if I could work with my teammates who have skills that I do 13 00:00:47,180 --> 00:00:49,917 not have they rarely turn me down. 14 00:00:49,917 --> 00:00:52,920 I can be a better doctor for you if I have my mental health teammate on 15 00:00:52,920 --> 00:00:55,989 the team and working together with you. 16 00:00:55,989 --> 00:00:57,500 They always agree.