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When you walk into
your doctor's office,

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your doctor can't look at you and
immediately know what you need.

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There are some things that are going on inside
your mind and your body that may not be evident.

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Systematic screening is a way for
practices to make sure that they are

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identifying the full range
of needs that patients have.

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And some of those needs are
often very hard to articulate.

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A lot of patients when it comes to
things like preventive screening,

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a lot of patients will know when
they need their colonoscopy or they

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may not remember the exact date, but they may have some
ideas about when they're due for their mammogram.

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	But when it comes to things like mental and behavioral
health, those things are sometimes harder to talk about.

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So when somebody's feeling sad, they may not articulate that.

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But if it becomes part of standard practice that everybody
gets asked about how they're feeling emotionally,

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it becomes normalized and desensitized. But
it also becomes routinized in the practice.

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Practices are organizations
that do things out of routine.

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So if you can make something just
a standard operating procedure,

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something that a person
does with every patient,

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every time, then it's likely to not be
forgotten and it's likely to get done.

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	And having tools that support
that process can be really helpful.

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So when the MA or the medical
assistant takes you back to the

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room, if they have a prompt that
makes sure that they ask every

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patient – maybe it's the
PHQ-2, how they're feeling.

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It's just like taking blood
pressure on every patient.

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They do it with everybody, and they typically don't forget
to do it. That's the value of systematic screening.

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You're really creating a routine for
the practices so that things aren't

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forgotten, but you're also making
these behaviors absolutely normal.

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They are expectations
that patients have.

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When I go to the doctor, I expect
that they're going to ask me about

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my state of mind just like they're
going to take my blood pressure.

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So now it becomes something that I
can talk about with them and I feel

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like they're not focusing on me because
I'm somehow different or special.