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The three worlds of health care.

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Keep in mind that integrated behavioral health takes
place in real settings, real clinical settings.

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There's a clinical world running.

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All the questions you ask
about, "Is it good care?

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Is it high quality?"

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But behind that, there's an
operational world also running.

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How are we providing that care?

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What are the systems?

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Are they well-executed?

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And there's a financial
world running at the same time.

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The idea of what resources are
being used and is it a good value.

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Are we making the best
use of those resources?

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	 	It takes all three
to run a care system.

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So when you're
looking at measurements,

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it's important to look at the clinical
measurements that we're after, the health.

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But there's also measurements that
can be used to – about operation.

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Is the care being delivered well, consistently, reliable?

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Or is it just on Tuesday and Thursday and on
a good day that this is happening properly?

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And financially because the
whole thing has to be financially

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sustainable in the end so that it's
possible to have a successful system

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only if it works clinically, if it works
operationally, and financially at the same time.