Clinical Workflow

The team uses shared operations, workflows, and protocols to facilitate collaboration.

Measurement Constructs:

Structure: 

Clinical protocols and workflows are clearly documented. This implies that the protocols and workflows specify:

  • the roles, functions, and activities of all team members within the shared workflows;
  • the types of information that need to be shared; and
  • the standard way to manage the addition of team members, transitions (or “handoffs”).

Process: 

  • Consistently implement specific shared workflows rather than informal processes.
  • Collaborate toward shared goals using shared workflows.
  • Maximize team roles so that team members can do the highest-level tasks permitted by their credentials and licenses.
  • Build workflows that are coordinated, convenient, timely, and efficient from the patient’s perspective.