The team uses shared operations, workflows, and protocols to facilitate collaboration.
Clinical protocols and workflows are clearly documented. This implies that the protocols and workflows specify:
- the roles, functions, and activities of all team members within the shared workflows;
- the types of information that need to be shared; and
- the standard way to manage the addition of team members, transitions (or “handoffs”).
- Consistently implement specific shared workflows rather than informal processes.
- Collaborate toward shared goals using shared workflows.
- Maximize team roles so that team members can do the highest-level tasks permitted by their credentials and licenses.
- Build workflows that are coordinated, convenient, timely, and efficient from the patient’s perspective.