CDC: Leveraging Innovation and Technology to Care for People Who Use Drugs: Strategies from the Field


The COVID-19 pandemic disrupted harm reduction and substance use disorder treatment organizations and changed the ways in which services and supports are delivered. Many organizations that care for people who use drugs transitioned to or increased their use of telehealth and technology-assisted supports, and this increased use of technology is expected to continue. These innovations benefit both participants and providers; however, implementing virtual services presents unique challenges distinct from in-person care and can exacerbate existing social and health inequities.

This webinar will highlight innovative strategies and discuss resources and practices to overcome challenges related to implementing telehealth and technology-assisted supports. Attendees will hear from three experts in the field who have leveraged technology and virtual services to provide care and services to people who use drugs, including through mail-based harm reduction supply delivery, establishing Never Use Alone, a safer use hotline, and by providing telehealth-based treatment to people with opioid use disorder. Additionally, the resource guide, Supporting Telehealth and Technology-assisted Services for People Who Use Drugs, will be discussed.