SAMHSA: COVID-19 and the Future of Behavioral Health Care Delivery

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The COVID-19 pandemic resulted in a broad and swift shift to telehealth for many behavioral health providers. In many cases, these adaptations focused on rapidly defining and launching short-term actions to stabilize operations and maintain patient safety and access. As we settle into a new normal that is likely to sustain expanded use of telehealth, it is critical to assess the impact and lessons learned over the past year and use them to inform future service delivery that promotes quality, improved patient access to services and outcomes. This session will explore the experiences and implications of telehealth practice and policy during COVID-19 and beyond from provider, payer and state perspectives.