Case Studies of HIT for Behavioral Health Integration

Health Information Technology (HIT) tools ranging from shared electronic medical records to patient registries can help facilitate the integration of behavioral health in primary care.  HIT provides a medium for communication between providers and can also promote systematic screenings through clinical decision support mechanisms. The following case studies are real-world examples of health systems and group practices that have adopted HIT tools for integrative purposes. The Academy hopes the challenges and successes in their HIT implementations can guide practices in their efforts to integrate behavioral health in primary care. 

Cherokee Health Systems

Cherokee Health Systems is both a community mental health center (CMHC) and a federally qualified health center (FQHC) that embeds behavioral health care providers in its primary care clinics.  Cherokee aims to maintain a clinician-informed EHR system and a unified workflow to facilitate integration. View Case Study.

Community Health Plan of Washington

The Community Health Plan of Washington (CHPW) has been administering the Mental Health Integration Program (MHIP) at federally qualified community health clinics statewide since 2009.  Behavioral health integration at CHPW occurs through the support of onsite behavioral healthcare managers, and they use a web-based registry known as the Care Management Tracking System (CMTS) hosted by the University of Washington. View Case Study.

Intermountain Healthcare

Intermountain Healthcare in Salt Lake City, Utah, promotes consistent systematic behavioral health integration through its own in-house ambulatory and hospital-based information technology systems.  The information technology systems at Intermountain, including the electronic medical record, health information exchange system, and population registries, are all linked.  View Case Study.


The Behavioral Health Integration program at MaineHealth consists of approximately thirty clinicians working in close to forty different practices within seven hospital-system members across Central and Southern Maine.  MaineHealth has adopted a system that promotes shared medical decision-making by allowing providers to easily store and transmit patient information. View Case Study.