TY - JOUR KW - Adult KW - Aged KW - Delivery of Health Care, Integrated/organization & administration KW - Family Practice/organization & administration KW - Female KW - Health Services Accessibility KW - Hospitalization KW - Humans KW - Interviews as Topic KW - Male KW - Mental Disorders/therapy KW - Mental Health Services/utilization KW - New York KW - Patient Acceptance of Health Care/statistics & numerical data KW - Primary Health Care/organization & administration KW - Qualitative Research KW - Severity of Illness Index AU - P. Pastore AU - K. S. Griswold AU - G. G. Homish AU - R. Watkins A1 - AB - Individuals with severe mental health disorders experience difficulty maneuvering the complexity encountered in primary care (PC). This study describes the impact of three components of primary care practice enhancements on: changes in missed appointments, changes in health outcomes, number of ER visits and hospitalization days, and perceptions of integrated care. Missed PC appointments: baseline to post practice enhancement changed from 42 to 11, statistically significant (p < .01). Changes in health outcomes: SF-12 scores had no significant change nor did ER utilization and hospitalization; however, outcomes are low-base rate and assessment period was short. Integration of care: liaison was most helpful in accessing and navigating PC, educating and reconciling medication lists. Behavioral health staff voiced relief regarding access and felt better informed. Strategies focusing on increasing communication, staff education, and reducing barriers to access and receipt of PC may improve integration and continuity of care. BT - Community mental health journal C5 - Education & Workforce CP - 2 CY - United States DO - 10.1007/s10597-012-9521-2 IS - 2 JF - Community mental health journal N2 - Individuals with severe mental health disorders experience difficulty maneuvering the complexity encountered in primary care (PC). This study describes the impact of three components of primary care practice enhancements on: changes in missed appointments, changes in health outcomes, number of ER visits and hospitalization days, and perceptions of integrated care. Missed PC appointments: baseline to post practice enhancement changed from 42 to 11, statistically significant (p < .01). Changes in health outcomes: SF-12 scores had no significant change nor did ER utilization and hospitalization; however, outcomes are low-base rate and assessment period was short. Integration of care: liaison was most helpful in accessing and navigating PC, educating and reconciling medication lists. Behavioral health staff voiced relief regarding access and felt better informed. Strategies focusing on increasing communication, staff education, and reducing barriers to access and receipt of PC may improve integration and continuity of care. PP - United States PY - 2013 SN - 1573-2789; 0010-3853 SP - 172 EP - 177 EP - T1 - Family practice enhancements for patients with severe mental illness T2 - Community mental health journal TI - Family practice enhancements for patients with severe mental illness U1 - Education & Workforce U2 - 22825567 U3 - 10.1007/s10597-012-9521-2 VL - 49 VO - 1573-2789; 0010-3853 Y1 - 2013 ER -