TY - JOUR
KW - Attitude of Health Personnel
KW - Clinical Competence
KW - Continuity of Patient Care/organization & administration
KW - Delivery of Health Care, Integrated/organization & administration
KW - Female
KW - Focus Groups
KW - Health Knowledge, Attitudes, Practice
KW - Humans
KW - Male
KW - Medical Oncology
KW - Middle Aged
KW - Nurses/psychology
KW - Pharmacists/psychology
KW - Physicians/psychology
KW - Professional Role/psychology
KW - Program Development
KW - Qualitative Research
KW - Quebec
KW - Questionnaires
KW - Social Support
KW - Student Health Services/organization & administration
KW - Telemedicine/organization & administration
KW - Universities/organization & administration
AU - C. Payette
AU - J. Desrochers
AU - M. Lavoie-Tremblay
AU - M. C. Richer
A1 - 
AB - OBJECTIVE: As telehealth networks develop across Canada, new professional roles start to emerge. A university healthcare center part of an integrated health network has identified the need to introduce a clinical coordinator for specialized telehealth programs. However, very little is found in the current literature about the description or core competencies that such a professional should possess as well as the ways to implement this role. The objective of this study was to explore how healthcare professionals (HCPs) involved in a specialized teleoncology program perceive a new clinical telehealth coordinator (CTC) role within a university integrated healthcare network (UIHN) in a metropolitan area in Quebec, Canada. MATERIALS AND METHODS: A descriptive qualitative design was used and a purposive sample of nine HCPs, including physicians, nurses, and pharmacists who were members of a UIHN teleoncology committee, was recruited. RESULTS: The HCPs identified that the CTC was a multifaceted role. The core competencies identified by the HCPs included knowledge, expertise, and experience. Participants identified three key factors in the implementation of this role, namely, the structural support, having a common language, and making the implementation of this role relevant. CONCLUSIONS: The results suggest that this CTC role may be more complex than originally expected and that the diverse competencies suggest an expanded nature to this role. This has important implications for administrative strategies when addressing the key factors in the implementation of this role.
BT - Telemedicine journal and e-health : the official journal of the American Telemedicine Association
C5 - Education & Workforce; HIT & Telehealth
CP - 5
CY - United States
DO - 10.1089/tmj.2009.0154
IS - 5
JF - Telemedicine journal and e-health : the official journal of the American Telemedicine Association
N2 - OBJECTIVE: As telehealth networks develop across Canada, new professional roles start to emerge. A university healthcare center part of an integrated health network has identified the need to introduce a clinical coordinator for specialized telehealth programs. However, very little is found in the current literature about the description or core competencies that such a professional should possess as well as the ways to implement this role. The objective of this study was to explore how healthcare professionals (HCPs) involved in a specialized teleoncology program perceive a new clinical telehealth coordinator (CTC) role within a university integrated healthcare network (UIHN) in a metropolitan area in Quebec, Canada. MATERIALS AND METHODS: A descriptive qualitative design was used and a purposive sample of nine HCPs, including physicians, nurses, and pharmacists who were members of a UIHN teleoncology committee, was recruited. RESULTS: The HCPs identified that the CTC was a multifaceted role. The core competencies identified by the HCPs included knowledge, expertise, and experience. Participants identified three key factors in the implementation of this role, namely, the structural support, having a common language, and making the implementation of this role relevant. CONCLUSIONS: The results suggest that this CTC role may be more complex than originally expected and that the diverse competencies suggest an expanded nature to this role. This has important implications for administrative strategies when addressing the key factors in the implementation of this role.
PP - United States
PY - 2010
SN - 1556-3669; 1530-5627
SP - 614
EP - 619
EP - 
T1 - Exploring perceptions of healthcare professionals in the implementation of a new professional role of clinical telehealth coordinator within a university integrated healthcare network
T2 - Telemedicine journal and e-health : the official journal of the American Telemedicine Association
TI - Exploring perceptions of healthcare professionals in the implementation of a new professional role of clinical telehealth coordinator within a university integrated healthcare network
U1 - Education & Workforce; HIT & Telehealth
U2 - 20575730
U3 - 10.1089/tmj.2009.0154
VL - 16
VO - 1556-3669; 1530-5627
Y1 - 2010
ER -