TY - JOUR
KW - Contraception
KW - Counseling
KW - Electronic Mail
KW - Evidence-Based Medicine
KW - Female
KW - General Practitioners
KW - Great Britain
KW - Humans
KW - Male
KW - Nurse Practitioners
KW - Pharmacists
KW - Primary Health Care
KW - Program Development
KW - Program Evaluation
AU - O. Graham
AU - S. N. Aung
AU - K. Guthrie
A1 - 
AB - BACKGROUND: An e-contraceptive advice line (contraceptionadvice.GP@hullpct.nhs) was set up by our unit to support contraceptive provision in primary care. This advice line was for general practitioners (GPs) initially and was then extended to certain pharmacists. All queries were to be answered within 24 hours. A similar e-advice line on emergency contraception for patients seeking advice had been successful in the USA and South Africa. METHODS: Our aim was to evaluate the contraceptive advice line using standards developed at its inception. A retrospective audit of the queries received by the contraceptive advice line between January and September 2009 was conducted. RESULTS: Sixty-seven queries were received from 30 GPs, nine from practice nurses and none from pharmacists. Some 61% of the queries were answered within 24 hours and 85% were answered within 72 hours; 90% were within the advice line guidelines. CONCLUSIONS: The e-mail advice line is a useful, low-cost, well-received support service for GPs. This model could be adopted by other areas wishing to increase contraceptive access in primary care.
BT - The journal of family planning and reproductive health care / Faculty of Family Planning & Reproductive Health Care, Royal College of Obstetricians & Gynaecologists
C5 - HIT & Telehealth
CP - 4
CY - England
DO - 10.1783/147118910793048467
IS - 4
JF - The journal of family planning and reproductive health care / Faculty of Family Planning & Reproductive Health Care, Royal College of Obstetricians & Gynaecologists
N2 - BACKGROUND: An e-contraceptive advice line (contraceptionadvice.GP@hullpct.nhs) was set up by our unit to support contraceptive provision in primary care. This advice line was for general practitioners (GPs) initially and was then extended to certain pharmacists. All queries were to be answered within 24 hours. A similar e-advice line on emergency contraception for patients seeking advice had been successful in the USA and South Africa. METHODS: Our aim was to evaluate the contraceptive advice line using standards developed at its inception. A retrospective audit of the queries received by the contraceptive advice line between January and September 2009 was conducted. RESULTS: Sixty-seven queries were received from 30 GPs, nine from practice nurses and none from pharmacists. Some 61% of the queries were answered within 24 hours and 85% were answered within 72 hours; 90% were within the advice line guidelines. CONCLUSIONS: The e-mail advice line is a useful, low-cost, well-received support service for GPs. This model could be adopted by other areas wishing to increase contraceptive access in primary care.
PP - England
PY - 2010
SN - 1471-1893; 1471-1893
SP - 225
EP - 227
EP - 
T1 - Evaluation of an evidence-based contraceptive advice line used to support contraceptive provision in primary care
T2 - The journal of family planning and reproductive health care / Faculty of Family Planning & Reproductive Health Care, Royal College of Obstetricians & Gynaecologists
TI - Evaluation of an evidence-based contraceptive advice line used to support contraceptive provision in primary care
U1 - HIT & Telehealth
U2 - 21067638
U3 - 10.1783/147118910793048467
VL - 36
VO - 1471-1893; 1471-1893
Y1 - 2010
ER -