TY - JOUR KW - Academic Medical Centers KW - Adolescent KW - Algorithms KW - Child KW - Child, Preschool KW - Counseling KW - Emergency Service, Hospital/utilization KW - Female KW - Health Services Accessibility/statistics & numerical data KW - Health Services Misuse/statistics & numerical data KW - Hospitalization/statistics & numerical data KW - Hospitals, Pediatric/utilization KW - Hospitals, Urban/utilization KW - Humans KW - Infant KW - Infant, Newborn KW - Least-Squares Analysis KW - Longitudinal Studies KW - Male KW - New York City KW - Odds Ratio KW - Parents/education KW - Patient Acceptance of Health Care/statistics & numerical data KW - Patient Education as Topic KW - Primary Health Care/statistics & numerical data KW - Prospective Studies KW - Referral and Consultation/utilization KW - Telephone KW - Utilization Review/statistics & numerical data AU - A. D. Racine AU - E. M. Alderman AU - J. R. Avner A1 - AB - OBJECTIVE: To test whether follow-up phone calls to counsel families about pediatric emergency department (PED) use and primary care availability made after an index PED visit would modify subsequent PED use. DESIGN: Longitudinal prospective randomized intervention. SETTING: An urban academic children's hospital. PATIENTS: A total of 4246 individuals aged 0 to 21 years from each of 4 participating primary care practices recording an index PED visit from April through December 2005. INTERVENTION: Follow-up phone call from the primary care practice within 72 hours of the initial PED visit to counsel about the availability of after-hours advice and when to access the PED. MAIN OUTCOME MEASURES: All subsequent visits to primary care practices, PED, pediatric subspecialists, or for inpatient hospitalization during a 365-day follow-up period. Logistic and ordinary least squares regressions estimated unadjusted and adjusted odds ratios of follow-up visits, controlling for covariates. RESULTS: Of the 2166 intervention subjects, 816 (37.7%) recorded follow-up PED visits compared with 819 (39.4%) of the 2080 control subjects (P = .26, not significant). The adjusted odds of a follow-up visit being to the PED rather than to another venue was significantly less for intervention than for control subjects (odds ratio, 0.88; confidence interval, 0.82-0.94), indicating decreased intensity of PED use. CONCLUSION: Follow-up phone calls from primary care practices after PED visits counseling patients on the use of primary care and emergency services can modulate subsequent care-seeking behavior and decrease future PED use. BT - Archives of Pediatrics & Adolescent Medicine C5 - HIT & Telehealth CP - 6 CY - United States DO - 10.1001/archpediatrics.2009.45 IS - 6 JF - Archives of Pediatrics & Adolescent Medicine N2 - OBJECTIVE: To test whether follow-up phone calls to counsel families about pediatric emergency department (PED) use and primary care availability made after an index PED visit would modify subsequent PED use. DESIGN: Longitudinal prospective randomized intervention. SETTING: An urban academic children's hospital. PATIENTS: A total of 4246 individuals aged 0 to 21 years from each of 4 participating primary care practices recording an index PED visit from April through December 2005. INTERVENTION: Follow-up phone call from the primary care practice within 72 hours of the initial PED visit to counsel about the availability of after-hours advice and when to access the PED. MAIN OUTCOME MEASURES: All subsequent visits to primary care practices, PED, pediatric subspecialists, or for inpatient hospitalization during a 365-day follow-up period. Logistic and ordinary least squares regressions estimated unadjusted and adjusted odds ratios of follow-up visits, controlling for covariates. RESULTS: Of the 2166 intervention subjects, 816 (37.7%) recorded follow-up PED visits compared with 819 (39.4%) of the 2080 control subjects (P = .26, not significant). The adjusted odds of a follow-up visit being to the PED rather than to another venue was significantly less for intervention than for control subjects (odds ratio, 0.88; confidence interval, 0.82-0.94), indicating decreased intensity of PED use. CONCLUSION: Follow-up phone calls from primary care practices after PED visits counseling patients on the use of primary care and emergency services can modulate subsequent care-seeking behavior and decrease future PED use. PP - United States PY - 2009 SN - 1538-3628; 1072-4710 SP - 505 EP - 511 EP - T1 - Effect of telephone calls from primary care practices on follow-up visits after pediatric emergency department visits: evidence from the Pediatric Emergency Department Links to Primary Care (PEDLPC) randomized controlled trial T2 - Archives of Pediatrics & Adolescent Medicine TI - Effect of telephone calls from primary care practices on follow-up visits after pediatric emergency department visits: evidence from the Pediatric Emergency Department Links to Primary Care (PEDLPC) randomized controlled trial U1 - HIT & Telehealth U3 - 10.1001/archpediatrics.2009.45 VL - 163 VO - 1538-3628; 1072-4710 Y1 - 2009 ER -