TY - JOUR AU - M. Harris AU - C. Tapp AU - L. K. Le AU - J. Faller AU - B. Bassilios AU - P. Burgess AU - M. L. Chatterton AU - P. Chondros AU - K. Scurrah AU - M. J. Spittal AU - C. Mihalopoulos AU - J. Gunn AU - J. Pirkis A1 - AB - OBJECTIVE: To describe characteristics, service use and clinical changes among people who received treatment through Australia's Better Access programme. METHODS: We re-analysed data from the usual care arms of two randomised controlled trials of tailored care approaches for depression and anxiety in primary care (Target-D, 2016-2019; Link-me, 2017-2019). Participants completed measures of depression and anxiety symptoms, quality of life and days out of role due to psychological distress over 12 months. They reported the use of mental health services from different providers/settings; from this, we classified a subset as likely Better Access treatment users. RESULTS: Of 394 Target-D and 547 Link-me participants, one-third were classified as having used Better Access treatment sessions over 12 months. They used five to seven Better Access sessions on average; half to two-thirds paid out-of-pocket costs (median $78-$89 per session). The number of Better Access sessions and other mental health services they used increased with severity of mental health problems. At baseline, Better Access treatment users reported more severe symptoms and more days out of role than those who used other or no mental health services, and poorer quality of life than those who used no services. Approximately half (43-55%) of Better Access treatment users showed improvements in mental health over 12 months. Among those with severe problems, improvements in depression and anxiety symptoms were associated with using 5+ Better Access sessions. CONCLUSIONS: Better Access treatment is used by people with different levels of mental health need. Many experience improvements in their mental health and functioning. AD - School of Public Health, The University of Queensland, Brisbane, QLD, Australia.; Queensland Centre for Mental Health Research, Brisbane, QLD, Australia.; Health Economics Group, School of Public Health and Preventive Medicine, Monash University, Melbourne, VIC, Australia.; Centre for Mental Health and Community Wellbeing, Melbourne School of Population and Global Health, University of Melbourne, Melbourne, VIC, Australia.; Department of General Practice, University of Melbourne, Melbourne, VIC, Australia. AN - 41777038 BT - Aust N Z J Psychiatry C5 - Healthcare Disparities CP - 1_suppl DA - Mar DO - 10.1177/00048674251406028 DP - NLM ET - 20260303 IS - 1_suppl JF - Aust N Z J Psychiatry LA - eng N2 - OBJECTIVE: To describe characteristics, service use and clinical changes among people who received treatment through Australia's Better Access programme. METHODS: We re-analysed data from the usual care arms of two randomised controlled trials of tailored care approaches for depression and anxiety in primary care (Target-D, 2016-2019; Link-me, 2017-2019). Participants completed measures of depression and anxiety symptoms, quality of life and days out of role due to psychological distress over 12 months. They reported the use of mental health services from different providers/settings; from this, we classified a subset as likely Better Access treatment users. RESULTS: Of 394 Target-D and 547 Link-me participants, one-third were classified as having used Better Access treatment sessions over 12 months. They used five to seven Better Access sessions on average; half to two-thirds paid out-of-pocket costs (median $78-$89 per session). The number of Better Access sessions and other mental health services they used increased with severity of mental health problems. At baseline, Better Access treatment users reported more severe symptoms and more days out of role than those who used other or no mental health services, and poorer quality of life than those who used no services. Approximately half (43-55%) of Better Access treatment users showed improvements in mental health over 12 months. Among those with severe problems, improvements in depression and anxiety symptoms were associated with using 5+ Better Access sessions. CONCLUSIONS: Better Access treatment is used by people with different levels of mental health need. Many experience improvements in their mental health and functioning. PY - 2026 SN - 0004-8674 (Print); 0004-8674 SP - 61 EP - 73+ ST - Who uses Better Access treatment services? A re-analysis of data from the usual care arms of two randomised controlled trials T1 - Who uses Better Access treatment services? A re-analysis of data from the usual care arms of two randomised controlled trials T2 - Aust N Z J Psychiatry TI - Who uses Better Access treatment services? A re-analysis of data from the usual care arms of two randomised controlled trials U1 - Healthcare Disparities U3 - 10.1177/00048674251406028 VL - 60 VO - 0004-8674 (Print); 0004-8674 Y1 - 2026 ER -