TY - JOUR
AU - E. Najafi
AU - K. Keshavjee
A1 - 
AB - Systemic barriers, including language, navigation complexity, and long specialist wait-times, result in the under-utilization of mental health services by newcomers and significant gaps in timely care for anxiety and depression. This paper proposes an integrated, hybrid-federated AI triage and referral architecture that bridges system silos, connecting primary care, settlement and community resources, while maintaining privacy and regulatory compliance. Newcomers navigate a multilingual digital intake where an AI captures cultural context and psychometric test scores, enabling automated triage and directing them to self-help, community resources, or urgency-based specialist referrals, supported by continuous feedback processes. The system is co-designed with newcomer communities to ensure patient-centered, culturally relevant, and equity-driven care.
AD - Institute of Health Policy, Management and Evaluation, Dalla Lana School of Public Health, University of Toronto, Toronto, Canada.
AN - 41685470
BT - Stud Health Technol Inform
C5 - HIT & Telehealth
DA - Feb 12
DO - 10.3233/shti260012
DP - NLM
JF - Stud Health Technol Inform
LA - eng
N2 - Systemic barriers, including language, navigation complexity, and long specialist wait-times, result in the under-utilization of mental health services by newcomers and significant gaps in timely care for anxiety and depression. This paper proposes an integrated, hybrid-federated AI triage and referral architecture that bridges system silos, connecting primary care, settlement and community resources, while maintaining privacy and regulatory compliance. Newcomers navigate a multilingual digital intake where an AI captures cultural context and psychometric test scores, enabling automated triage and directing them to self-help, community resources, or urgency-based specialist referrals, supported by continuous feedback processes. The system is co-designed with newcomer communities to ensure patient-centered, culturally relevant, and equity-driven care.
PY - 2026
SN - 0926-9630
SP - 42
EP - 46+
ST - Integrated AI-Driven Triage and Referral for Newcomer Mental Health in Ontario: Addressing Anxiety and Depression
T1 - Integrated AI-Driven Triage and Referral for Newcomer Mental Health in Ontario: Addressing Anxiety and Depression
T2 - Stud Health Technol Inform
TI - Integrated AI-Driven Triage and Referral for Newcomer Mental Health in Ontario: Addressing Anxiety and Depression
U1 - HIT & Telehealth
U3 - 10.3233/shti260012
VL - 334
VO - 0926-9630
Y1 - 2026
ER -