TY - JOUR
AU - Z. Triandafilidis
AU - B. Hobden
AU - S. Richardson
AU - M. Carey
A1 - 
AB - BACKGROUND: Women and children experiencing domestic, family and sexual violence in Australia face barriers to accessing primary care. To overcome these barriers, a proactive and integrated primary care outreach service for women and their children was piloted on the Central Coast of New South Wales, Australia. This study explored the acceptability and feasibility of the service from the perspective of service providers and women using the service. METHODS: Eight service providers and six women who had used the service were interviewed. Different aspects of service feasibility were explored and the Levesque's Conceptual Framework of Access to Health was used to investigate the service's acceptability. RESULTS: Four overarching themes relating to the service's acceptability and feasibility were identified: (1) Delivering trauma-informed care; (2) Removing barriers to care; (3) Skilled providers working collaboratively; and (4) Sustainability and expansion of the service. CONCLUSIONS: The service used an intensive and flexible approach to address the complex needs of clients. Key features of the model that were valued by both clients and service providers included the ability to provide care in locations that were safe and convenient to clients, provision of trauma-informed care, advocacy activities, and multidisciplinary care. Communication among providers was seen as key to the model's success.
AD - Central Coast Research Institute, Gosford, NSW 2250, Australia.; Central Coast Local Health District, Gosford, NSW 2250, Australia.; Present address: School of Population Health, UNSW, Kensington, NSW 2033, Australia. Email: z.triandafilidis@unsw.edu.au.; School of Medicine and Public Health, University of Newcastle, Newcastle, NSW 2308, Australia.; Equity in Health and Wellbeing Program, Hunter Medical Research Institute, New Lambton Heights, NSW 2305, Australia.; Faculty of Health Sciences and Medicine, Bond University, Robina, Qld 4226, Australia.; Hunter New England and Central Coast Primary Health Network, Newcastle, NSW 2292, Australia.
AN - 41325733
BT - Aust J Prim Health
C5 - Healthcare Disparities
CP - 6
DA - Dec 23
DO - 10.1071/py25040
DP - NLM
IS - 6
JF - Aust J Prim Health
LA - eng
N2 - BACKGROUND: Women and children experiencing domestic, family and sexual violence in Australia face barriers to accessing primary care. To overcome these barriers, a proactive and integrated primary care outreach service for women and their children was piloted on the Central Coast of New South Wales, Australia. This study explored the acceptability and feasibility of the service from the perspective of service providers and women using the service. METHODS: Eight service providers and six women who had used the service were interviewed. Different aspects of service feasibility were explored and the Levesque's Conceptual Framework of Access to Health was used to investigate the service's acceptability. RESULTS: Four overarching themes relating to the service's acceptability and feasibility were identified: (1) Delivering trauma-informed care; (2) Removing barriers to care; (3) Skilled providers working collaboratively; and (4) Sustainability and expansion of the service. CONCLUSIONS: The service used an intensive and flexible approach to address the complex needs of clients. Key features of the model that were valued by both clients and service providers included the ability to provide care in locations that were safe and convenient to clients, provision of trauma-informed care, advocacy activities, and multidisciplinary care. Communication among providers was seen as key to the model's success.
PY - 2025
SN - 1448-7527
ST - 'They can build up trust again, so that health is not such a scary place': the acceptability and feasibility of a multidisciplinary primary care outreach service for women affected by domestic, family and sexual violence
T1 - 'They can build up trust again, so that health is not such a scary place': the acceptability and feasibility of a multidisciplinary primary care outreach service for women affected by domestic, family and sexual violence
T2 - Aust J Prim Health
TI - 'They can build up trust again, so that health is not such a scary place': the acceptability and feasibility of a multidisciplinary primary care outreach service for women affected by domestic, family and sexual violence
U1 - Healthcare Disparities
U3 - 10.1071/py25040
VL - 31
VO - 1448-7527
Y1 - 2025
ER -