TY - JOUR AU - A. M. Domlyn AU - E. Dedert AU - S. M. Wilson A1 - AB - Addressing socio-demographic differences that affect mental health service encounters is crucial for ethical practice and enhancing therapeutic alliances. Yet discussing personal perceptions of socio-demographic influences within a large healthcare system can be challenging due to discomfort among staff and the need for engagement at both interpersonal and organizational levels. The SITE project sought to intervene on one healthcare system's mental health providers' willingness to discuss patient background during care coordination. An internal workgroup used intervention mapping enhanced with frameworks from socio-demographic-focused literature and implementation science. Data collection included surveys, interviews, and a participatory consensus process. The results were two multi-component intervention packages designed to address interpersonal and organizational barriers, each targeting providers' willingness and psychological safety in addressing patient-specific background factors with colleagues. The interventions were adopted by the setting and then later dissolved due to administrative shifts. While the resultant interventions are unique to this setting, we demonstrate a repeatable process for adapting a well-known intervention development method (intervention mapping (IM)) informed by theory and implementation science. This process can be applied in other healthcare systems for discerning multi-level interventions appropriate to different contexts. AD - Center for Clinical Management Research, VA, Ann Arbor Healthcare System, Ann Arbor, MI, USA. ariel.domlyn@ucc.ie.; University College Cork, Cork, Ireland. ariel.domlyn@ucc.ie.; Veterans Affairs Mid-Atlantic Mental Illness Research Education, and Clinical Center, Durham, NC, USA.; Department of Psychiatry and Behavioral Sciences, Duke University School of Medicine, Durham, NC, USA.; Center of Innovation to Accelerate Discovery and Practice Transformation, Durham VA Healthcare System, Durham, NC, USA. AN - 41219544 BT - Prev Sci C5 - Education & Workforce CP - 8 DA - Dec DO - 10.1007/s11121-025-01850-7 DP - NLM ET - 20251112 IS - 8 JF - Prev Sci LA - eng N2 - Addressing socio-demographic differences that affect mental health service encounters is crucial for ethical practice and enhancing therapeutic alliances. Yet discussing personal perceptions of socio-demographic influences within a large healthcare system can be challenging due to discomfort among staff and the need for engagement at both interpersonal and organizational levels. The SITE project sought to intervene on one healthcare system's mental health providers' willingness to discuss patient background during care coordination. An internal workgroup used intervention mapping enhanced with frameworks from socio-demographic-focused literature and implementation science. Data collection included surveys, interviews, and a participatory consensus process. The results were two multi-component intervention packages designed to address interpersonal and organizational barriers, each targeting providers' willingness and psychological safety in addressing patient-specific background factors with colleagues. The interventions were adopted by the setting and then later dissolved due to administrative shifts. While the resultant interventions are unique to this setting, we demonstrate a repeatable process for adapting a well-known intervention development method (intervention mapping (IM)) informed by theory and implementation science. This process can be applied in other healthcare systems for discerning multi-level interventions appropriate to different contexts. PY - 2025 SN - 1389-4986 SP - 1147 EP - 1156+ ST - Adapting Intervention Mapping to Improve Patient-Centeredness of Mental Health Services T1 - Adapting Intervention Mapping to Improve Patient-Centeredness of Mental Health Services T2 - Prev Sci TI - Adapting Intervention Mapping to Improve Patient-Centeredness of Mental Health Services U1 - Education & Workforce U3 - 10.1007/s11121-025-01850-7 VL - 26 VO - 1389-4986 Y1 - 2025 ER -