TY - JOUR AU - V. Huehn A1 - AB - This article focuses on the planning, process, and outcomes of integrating multiple services into a system that is based on the client's journey. It demonstrates the incorporation of the client voice and shared decision-making throughout the process. This article provides guidance for leaders looking for ways to engage clients in the planning process. The discussion describes the process used by Frontenac Community Mental Health and Addiction Services to implement a client designed and centred, functionally integrated substance use and mental health service using the Mental Health Commission of Canada's recovery-oriented strategy. The reality is that although integrated services are evidence based best practices, in only rare cases has this translated into practice. Key messages are that the client voice and direction can be used successfully in designing an integrated mental health and substance use system. AD - Psychosocial Rehabilitation, Odessa, Ontario, Canada. RINGGOLD: 468015 AN - 38293929 BT - Healthc Manage Forum C5 - Opioids & Substance Use CP - 4 DA - Jul DO - 10.1177/08404704231223131 DP - NLM ET - 20240131 IS - 4 JF - Healthc Manage Forum LA - eng N2 - This article focuses on the planning, process, and outcomes of integrating multiple services into a system that is based on the client's journey. It demonstrates the incorporation of the client voice and shared decision-making throughout the process. This article provides guidance for leaders looking for ways to engage clients in the planning process. The discussion describes the process used by Frontenac Community Mental Health and Addiction Services to implement a client designed and centred, functionally integrated substance use and mental health service using the Mental Health Commission of Canada's recovery-oriented strategy. The reality is that although integrated services are evidence based best practices, in only rare cases has this translated into practice. Key messages are that the client voice and direction can be used successfully in designing an integrated mental health and substance use system. PY - 2024 SN - 0840-4704 (Print); 0840-4704 SP - 226 EP - 229+ ST - Integrating recovery-oriented mental health and addictions services directed by clients T1 - Integrating recovery-oriented mental health and addictions services directed by clients T2 - Healthc Manage Forum TI - Integrating recovery-oriented mental health and addictions services directed by clients U1 - Opioids & Substance Use U3 - 10.1177/08404704231223131 VL - 37 VO - 0840-4704 (Print); 0840-4704 Y1 - 2024 ER -