TY - JOUR
AU - D. Gurfinkel
AU - V. Owen
AU - C. Kreisel
AU - P. Hosokawa
AU - S. Kluger
AU - C. Legge
AU - J. Calderone
AU - A. Eskew
AU - M. Waugh
AU - J. H. Shore
AU - S. M. Brown Levey
AU - J. S. Holtrop
A1 - 
AB - Integrated and collaborative care models, in which mental/behavioral health providers work closely with primary care providers within a primary care setting, help support the quadruple aim of improved health outcomes, patient satisfaction, provider experience, and lower cost. In this paper, we describe patients' general perspectives of integrated care and their unique experiences accessing this care within one health system. Qualitative (interviews with patients) and quantitative (surveys with patients) methods were used to collect and analyze these results separately and together. The results highlight important features to the provision of integrated care from the perspective of patients using integrated care. They include the importance and experience of access, whole-person care and a team-based approach, the availability and use of telehealth when appropriate, having high quality mental health providers, scheduling and service usage suggestions, and means to connect with longer-term services for ongoing mental health care when needed.
AD - Adult and Child Center for Outcomes Research and Delivery Science (ACCORDS), University of Colorado and Children's Hospital Colorado, Anschutz Medical Campus, Aurora, CO, USA.; Department of Family Medicine, School of Medicine, University of Colorado, Anschutz Medical Campus, Aurora, CO, USA.; Department of General Internal Medicine, University of Colorado School of Medicine, Aurora, CO, USA. RINGGOLD: 12225; Department of Psychiatry and Department of Family Medicine, School of Medicine, University of Colorado, Anschutz Medical Campus, Aurora, CO, USA.; Department of Internal Medicine, Oregon Health and Science University, Portland, OR, USA.; Quandary Consulting & Analytics, Denver, CO, USA.; Brain and Behavior Innovation Center, University of Colorado Anschutz Medical Campus, Aurora, CO, USA. RINGGOLD: 129263
AN - 39497928
BT - J Patient Exp
C5 - General Literature
DO - 10.1177/23743735241293877
DP - NLM
ET - 20241103
JF - J Patient Exp
LA - eng
N2 - Integrated and collaborative care models, in which mental/behavioral health providers work closely with primary care providers within a primary care setting, help support the quadruple aim of improved health outcomes, patient satisfaction, provider experience, and lower cost. In this paper, we describe patients' general perspectives of integrated care and their unique experiences accessing this care within one health system. Qualitative (interviews with patients) and quantitative (surveys with patients) methods were used to collect and analyze these results separately and together. The results highlight important features to the provision of integrated care from the perspective of patients using integrated care. They include the importance and experience of access, whole-person care and a team-based approach, the availability and use of telehealth when appropriate, having high quality mental health providers, scheduling and service usage suggestions, and means to connect with longer-term services for ongoing mental health care when needed.
PY - 2024
SN - 2374-3735 (Print); 2374-3735
SP - 23743735241293877
ST - Patient Perspectives of Integrated Behavioral Health in Primary Care: A Mixed Methods Analysis
T1 - Patient Perspectives of Integrated Behavioral Health in Primary Care: A Mixed Methods Analysis
T2 - J Patient Exp
TI - Patient Perspectives of Integrated Behavioral Health in Primary Care: A Mixed Methods Analysis
U1 - General Literature
U3 - 10.1177/23743735241293877
VL - 11
VO - 2374-3735 (Print); 2374-3735
Y1 - 2024
ER -