TY - JOUR KW - COVID-19 KW - Cross-Sectional Studies KW - Health Services Accessibility KW - Humans KW - Primary Health Care KW - Qualitative Research KW - SARS-CoV-2 KW - Clinical decision support KW - patient engagement KW - primary care KW - Technology KW - Veteran KW - Virtual healthcare resources AU - J. N. Haun AU - B. A. Cotner AU - C. Melillo AU - V. Panaite AU - W. Messina AU - S. Patel-Teague AU - B. Zilka A1 - AD - Research and Development Service, James A. Haley VA Hospital and Clinics, 8900 Grand Oak Circle (151R), Tampa, FL, 33637-1022, USA.; Department of Community & Family Health, College of Public Health, University of South Florida, Tampa, FL, USA.; Research and Development Service, James A. Haley VA Hospital and Clinics, 8900 Grand Oak Circle (151R), Tampa, FL, 33637-1022, USA.; Department of Anthropology, University of South Florida, Tampa, FL, USA.; Research and Development Service, James A. Haley VA Hospital and Clinics, 8900 Grand Oak Circle (151R), Tampa, FL, 33637-1022, USA. Christine.Melillo@va.gov.; Research and Development Service, James A. Haley VA Hospital and Clinics, 8900 Grand Oak Circle (151R), Tampa, FL, 33637-1022, USA.; Department of Psychology, University of South Florida, Tampa, FL, USA.; James A. Haley Veterans Hospital, Tampa, FL, USA.; Veterans Integrated Service Network 8 Network Office, St Petersburg, FL, USA.; James A. Haley Veterans Hospital, Tampa, FL, USA. BT - BMC health services research C5 - HIT & Telehealth CP - 1 DO - 10.1186/s12913-021-06783-9 IS - 1 JF - BMC health services research LA - eng M1 - Journal Article PY - 2021 SN - 1472-6963; 1472-6963 SP - 802 T1 - Informing Proactive integrated virtual healthcare resource use in primary care T2 - BMC health services research TI - Informing Proactive integrated virtual healthcare resource use in primary care U1 - HIT & Telehealth U2 - 34384405 U3 - 10.1186/s12913-021-06783-9 VL - 21 VO - 1472-6963; 1472-6963 Y1 - 2021 Y2 - Aug 12 ER -