TY - JOUR KW - Canada/epidemiology KW - Community Health Centers KW - Female KW - Focus Groups KW - Health Personnel/psychology KW - Humans KW - Interviews as Topic KW - Male KW - Mental Disorders/psychology/rehabilitation KW - Qualitative Research KW - Social Determinants of Health KW - Social Discrimination KW - Social Stigma KW - Substance-Related Disorders/psychology/rehabilitation KW - Canada KW - mental illness KW - Addiction KW - Primary Health Care KW - Recovery KW - Stigma AU - M. A. Murney AU - J. C. Sapag AU - S. J. Bobbili AU - A. Khenti A1 - AB - PURPOSE: Community Health Centres (CHCs) are an essential component of primary health care (PHC) in Canada. This article examines health providers' understandings and experiences regarding stigma towards mental health and substance use (MHSU) issues, as well as their ideas for an effective intervention to address stigma and discrimination, in three CHCs in Toronto, Ontario. METHODS: Using a phenomenological approach, we conducted twenty-three interviews with senior staff members and peer workers, and three focus groups with front-line health providers. Ahybrid approach to thematic analysis was employed, entailing a combination of emergent and a priori coding. RESULTS: The findings indicate that PHC settings are sites where multiple forms of stigma create health service barriers. Stigma and discrimination associated with MHSU also cohere around intersecting experiences of gender, race, class, age and other issues including the degree and visibility of distress. Clients may find social norms to be alienating, including behavioural expectations in Canadian PHC settings. CONCLUSIONS: Given the turmoil in clients' lives, systematic efforts to mitigate stigma were inhibited by myriad proximate factors that demanded urgent response. Health providers were enthusiastic about implementing anti-stigma/recovery-based approaches that could be integrated into current CHC services. Their recommendations for interventions centred around communication and education, such as training, CHC-wide meetings, and anti-stigma campaigns in surrounding communities. AD - Interdisciplinary Centre for Health & Society, University of Toronto Scarborough, Toronto, Canada.; Department of Community Health Sciences, Centre for Global Public Health, Max Rady College of Medicine, University of Manitoba, Canada.; WHO / PAHO Collaborating Centre for Addiction and Mental Health, Institute for Mental Health Policy Research, Centre for Addiction and Mental Health (CAMH), Canada.; Clinical Public Health Division, Dalla Lana School of Public Health, University of Toronto, Toronto, Canada.; Department of Public Health and the Department of Family Medicine, Pontificia Universidad Católica De Chile, Santiago, Chile.; WHO / PAHO Collaborating Centre for Addiction and Mental Health, Institute for Mental Health Policy Research, Centre for Addiction and Mental Health (CAMH), Canada.; WHO / PAHO Collaborating Centre for Addiction and Mental Health, Institute for Mental Health Policy Research, Centre for Addiction and Mental Health (CAMH), Canada.; Social & Behavioural Health Sciences Division, Dalla Lana School of Public Health, University of Toronto, Toronto, Canada. BT - International journal of qualitative studies on health and well-being C5 - Education & Workforce; Healthcare Disparities; Opioids & Substance Use CP - 1 DO - 10.1080/17482631.2020.1744926 IS - 1 JF - International journal of qualitative studies on health and well-being LA - eng M1 - Journal Article N2 - PURPOSE: Community Health Centres (CHCs) are an essential component of primary health care (PHC) in Canada. This article examines health providers' understandings and experiences regarding stigma towards mental health and substance use (MHSU) issues, as well as their ideas for an effective intervention to address stigma and discrimination, in three CHCs in Toronto, Ontario. METHODS: Using a phenomenological approach, we conducted twenty-three interviews with senior staff members and peer workers, and three focus groups with front-line health providers. Ahybrid approach to thematic analysis was employed, entailing a combination of emergent and a priori coding. RESULTS: The findings indicate that PHC settings are sites where multiple forms of stigma create health service barriers. Stigma and discrimination associated with MHSU also cohere around intersecting experiences of gender, race, class, age and other issues including the degree and visibility of distress. Clients may find social norms to be alienating, including behavioural expectations in Canadian PHC settings. CONCLUSIONS: Given the turmoil in clients' lives, systematic efforts to mitigate stigma were inhibited by myriad proximate factors that demanded urgent response. Health providers were enthusiastic about implementing anti-stigma/recovery-based approaches that could be integrated into current CHC services. Their recommendations for interventions centred around communication and education, such as training, CHC-wide meetings, and anti-stigma campaigns in surrounding communities. PY - 2020 SN - 1748-2631; 1748-2623; 1748-2623 SP - 1744926 T1 - Stigma and discrimination related to mental health and substance use issues in primary health care in Toronto, Canada: a qualitative study T2 - International journal of qualitative studies on health and well-being TI - Stigma and discrimination related to mental health and substance use issues in primary health care in Toronto, Canada: a qualitative study U1 - Education & Workforce; Healthcare Disparities; Opioids & Substance Use U2 - 32228393 U3 - 10.1080/17482631.2020.1744926 VL - 15 VO - 1748-2631; 1748-2623; 1748-2623 Y1 - 2020 Y2 - Dec ER -