TY - JOUR
KW - Attitude of Health Personnel
KW - Clinical Competence/standards
KW - Communication Barriers
KW - Emergency Nursing/education
KW - Emergency Service, Hospital
KW - Emergency Services, Psychiatric
KW - Focus Groups
KW - Hospitals, Teaching
KW - Humans
KW - Mental Disorders/diagnosis/nursing/psychology
KW - Needs Assessment/organization & administration
KW - Nursing Assessment
KW - Nursing Education Research
KW - Nursing Methodology Research
KW - Nursing Staff, Hospital/education/psychology
KW - Nursing Theory
KW - Occupational Health
KW - Patient-Centered Care
KW - Psychiatric Nursing/education
KW - Qualitative Research
KW - Questionnaires
KW - Safety Management
KW - Self Efficacy
KW - Triage
KW - Western Australia
AU - S. A. Kerrison
AU - R. Chapman
A1 - 
AB - This paper presents the findings of a qualitative project conducted to investigate the education and training requirements that non-mental health trained emergency nurses need to enable them to effectively care for psychiatric patients presenting to a West Australian emergency department. Non-mental health trained nurses are ill-equipped in their psychiatric knowledge, assessment and communication skills to provide best possible care to the one in ten patients presenting to the emergency department with a complex mental health issue. The area of assessment and management of mental health patients in the emergency department is a complex one and staff are required to assess, triage and manage these patients appropriately. Furthermore, with aggression and violence increasing, emergency department nurses are concerned about their safety in the workplace. Focus groups with emergency nurses and semi-structured interviews with subject matter experts were conducted at one West Australian teaching hospital. The findings of the project demonstrated that these nurses considered that customer focus, workplace aggression and violence, psychiatric theory, mental health assessment and chemical dependence as key learning areas. These findings will form a platform for further education and training for ED staff.
BT - Accident and Emergency Nursing
C5 - Education & Workforce
CP - 1
CY - Scotland
DO - 10.1016/j.aaen.2006.09.003
IS - 1
JF - Accident and Emergency Nursing
N2 - This paper presents the findings of a qualitative project conducted to investigate the education and training requirements that non-mental health trained emergency nurses need to enable them to effectively care for psychiatric patients presenting to a West Australian emergency department. Non-mental health trained nurses are ill-equipped in their psychiatric knowledge, assessment and communication skills to provide best possible care to the one in ten patients presenting to the emergency department with a complex mental health issue. The area of assessment and management of mental health patients in the emergency department is a complex one and staff are required to assess, triage and manage these patients appropriately. Furthermore, with aggression and violence increasing, emergency department nurses are concerned about their safety in the workplace. Focus groups with emergency nurses and semi-structured interviews with subject matter experts were conducted at one West Australian teaching hospital. The findings of the project demonstrated that these nurses considered that customer focus, workplace aggression and violence, psychiatric theory, mental health assessment and chemical dependence as key learning areas. These findings will form a platform for further education and training for ED staff.
PP - Scotland
PY - 2007
SN - 0965-2302; 0965-2302
SP - 48
EP - 55
EP - 
T1 - What general emergency nurses want to know about mental health patients presenting to their emergency department
T2 - Accident and Emergency Nursing
TI - What general emergency nurses want to know about mental health patients presenting to their emergency department
U1 - Education & Workforce
U2 - 17198753
U3 - 10.1016/j.aaen.2006.09.003
VL - 15
VO - 0965-2302; 0965-2302
Y1 - 2007
ER -