TY - JOUR KW - care KW - collaborative KW - competencies KW - consultation KW - Health KW - Integrated KW - model KW - stepped KW - Technology KW - telebehavioural KW - Telepsychiatry AU - D. M. Hilty AU - N. Sunderji AU - S. Suo AU - S. Chan AU - R. M. McCarron A1 - AB - Telehealth facilitates integrated, patient-centred care. Synchronous video, telepsychiatry (TP), or telebehavioural health provide outcomes as good as in-person care. It also improves access to care, leverages expertise at a distance, and is effective for education and consultation to primary care. Other technologies on an e-behavioural health spectrum are also useful, like telephone, e-mail, text, and e-consults. This paper briefly organizes these technologies into low, mid and high intensity telehealth models and reviews the evidence base for interventions to primary care, and, specifically, for TP and integrated care (IC). Technology, mobile health, and IC competencies facilitate quality care. TP is a high intensity model and it is the best-studied option. Studies of IC are preliminary, but those with collaborative and consultative care show effectiveness. Low- and mid-intensity technology options like telephone, e-mail, text, and e-consults, may provide better access for patients and more timely provider communication and education. They are also probably more cost-effective and versatile for health system workflow. Research is needed upon all technology models related to IC for adult and paediatric primary care populations. Effective healthcare delivery matches the patients' needs with the model, emphasizes clinician competencies, standardizes interventions, and evaluates outcomes. BT - International review of psychiatry (Abingdon, England) C5 - Education & Workforce; Financing & Sustainability; HIT & Telehealth CP - 6 CY - England DO - 10.1080/09540261.2019.1571483 IS - 6 JF - International review of psychiatry (Abingdon, England) N2 - Telehealth facilitates integrated, patient-centred care. Synchronous video, telepsychiatry (TP), or telebehavioural health provide outcomes as good as in-person care. It also improves access to care, leverages expertise at a distance, and is effective for education and consultation to primary care. Other technologies on an e-behavioural health spectrum are also useful, like telephone, e-mail, text, and e-consults. This paper briefly organizes these technologies into low, mid and high intensity telehealth models and reviews the evidence base for interventions to primary care, and, specifically, for TP and integrated care (IC). Technology, mobile health, and IC competencies facilitate quality care. TP is a high intensity model and it is the best-studied option. Studies of IC are preliminary, but those with collaborative and consultative care show effectiveness. Low- and mid-intensity technology options like telephone, e-mail, text, and e-consults, may provide better access for patients and more timely provider communication and education. They are also probably more cost-effective and versatile for health system workflow. Research is needed upon all technology models related to IC for adult and paediatric primary care populations. Effective healthcare delivery matches the patients' needs with the model, emphasizes clinician competencies, standardizes interventions, and evaluates outcomes. PP - England PY - 2018 SN - 1369-1627; 0954-0261 SP - 292 EP - 309 EP - T1 - Telepsychiatry and other technologies for integrated care: evidence base, best practice models and competencies T2 - International review of psychiatry (Abingdon, England) TI - Telepsychiatry and other technologies for integrated care: evidence base, best practice models and competencies U1 - Education & Workforce; Financing & Sustainability; HIT & Telehealth U2 - 30821540 U3 - 10.1080/09540261.2019.1571483 VL - 30 VO - 1369-1627; 0954-0261 Y1 - 2018 ER -