TY - JOUR
KW - Adult
KW - Alcohol Drinking/epidemiology
KW - Alcoholism/diagnosis
KW - Feasibility Studies
KW - Female
KW - Health Services Needs and Demand
KW - Humans
KW - Male
KW - Mass Screening
KW - Medical Laboratory Science
KW - National Institute on Alcohol Abuse and Alcoholism (U.S.)
KW - office visits
KW - Patient Satisfaction
KW - Primary Health Care/statistics & numerical data
KW - Psychometrics
KW - Speech Recognition Software
KW - United States
KW - User-Computer Interface
AU - G. L. Rose
AU - C. D. MacLean
AU - J. Skelly
AU - G. J. Badger
AU - T. A. Ferraro
AU - J. E. Helzer
A1 - 
AB - BACKGROUND: Alcohol screening and brief intervention (BI) is an effective primary care preventive service, but implementation rates are low. Automating BI using interactive voice response (IVR) may be an efficient way to expand patient access to needed information and advice. OBJECTIVE: To develop IVR-based BI and pilot test it for feasibility and acceptability. DESIGN: Single-group pre-post feasibility study. PARTICIPANTS: Primary care patients presenting for an office visit. INTERVENTIONS: IVR-BI structured to correspond to the provider BI method recommended by NIAAA: (1) Ask about use; (2) Assess problems; (3) Advise and Assist for change, and (4) Follow up for continued support. Advice was tailored to patient readiness and preferences. MEASUREMENTS: Utilization rate, call duration, and patients' subjective reports of usefulness, comfort and honesty with the IVR-BI. Pre-post evaluation of motivation to change and change in alcohol consumption as measured by Timeline Follow Back. RESULTS: Call duration ranged from 3-7 minutes. Subjective reactions were generally positive or neutral. About 40% of subjects indicated IVR-BI had motivated them to change. About half of the patients had discussed drinking with their provider at the visit. These tended to be heavier drinkers with greater concerns about drinking. Patients who reported a provider-delivered BI and called the IVR-BI endorsed greater comfort and honesty with the IVR-BI. On average, a 25% reduction in alcohol use was reported two weeks after the clinic visit. CONCLUSIONS: Using IVR technology to deliver BI in a primary care setting is feasible and data suggest potential for efficacy in a larger trial.
BT - Journal of general internal medicine
C5 - HIT & Telehealth
CP - 4
CY - United States
DO - 10.1007/s11606-009-1233-0
IS - 4
JF - Journal of general internal medicine
N2 - BACKGROUND: Alcohol screening and brief intervention (BI) is an effective primary care preventive service, but implementation rates are low. Automating BI using interactive voice response (IVR) may be an efficient way to expand patient access to needed information and advice. OBJECTIVE: To develop IVR-based BI and pilot test it for feasibility and acceptability. DESIGN: Single-group pre-post feasibility study. PARTICIPANTS: Primary care patients presenting for an office visit. INTERVENTIONS: IVR-BI structured to correspond to the provider BI method recommended by NIAAA: (1) Ask about use; (2) Assess problems; (3) Advise and Assist for change, and (4) Follow up for continued support. Advice was tailored to patient readiness and preferences. MEASUREMENTS: Utilization rate, call duration, and patients' subjective reports of usefulness, comfort and honesty with the IVR-BI. Pre-post evaluation of motivation to change and change in alcohol consumption as measured by Timeline Follow Back. RESULTS: Call duration ranged from 3-7 minutes. Subjective reactions were generally positive or neutral. About 40% of subjects indicated IVR-BI had motivated them to change. About half of the patients had discussed drinking with their provider at the visit. These tended to be heavier drinkers with greater concerns about drinking. Patients who reported a provider-delivered BI and called the IVR-BI endorsed greater comfort and honesty with the IVR-BI. On average, a 25% reduction in alcohol use was reported two weeks after the clinic visit. CONCLUSIONS: Using IVR technology to deliver BI in a primary care setting is feasible and data suggest potential for efficacy in a larger trial.
PP - United States
PY - 2010
SN - 1525-1497; 0884-8734
SP - 340
EP - 344
EP - 
T1 - Interactive voice response technology can deliver alcohol screening and brief intervention in primary care
T2 - Journal of general internal medicine
TI - Interactive voice response technology can deliver alcohol screening and brief intervention in primary care
U1 - HIT & Telehealth
U2 - 20127196
U3 - 10.1007/s11606-009-1233-0
VL - 25
VO - 1525-1497; 0884-8734
Y1 - 2010
ER -