The process of integration entails working toward a North Star of a seamlessly integrated behavioral health and ambulatory care setting. As a user of the Playbook, we encourage you to revisit the implementation processes as often as needed to refine integration in your setting.
The North Star reflects an ideal integrated behavioral health and ambulatory care setting in which patients have full access to outcome-changing behavioral health services as part of their overall care.
The North Star for your practice may vary from other practices, while containing similar elements of integrated workflows, care teams, and care coordination. Incorporate integration into your practice in a way that supports the unique mission and values of your organization.
If you are new to integration, the Playbook’s steps may require new efforts, while users who have already begun implementing integration can use the Playbook to refine ongoing implementation efforts. Regardless of your practice’s present level of integration, you can revisit the Playbook as an upward spiral, gradually approaching the North Star of an integrated care setting.