Patient-centered health care : achieving co-ordination, communication and innovation

Publication TypeBook
SourceOrganizational behaviour in health care; Variation: Organizational behaviour in health care series. (2013)
Year of Publication2013
AuthorsKeating, Mary; McDermott Aoife, and Montgomery Kathleen
SelectionEducation & Workforce; Key & Foundational
AbstractThere are four core themes developed in "Patient-Centred Health Care" which deal with critical issues, models, theories and frameworks (both theoretical and empirical) that expound understandings of patient centred care and the processes, practices and behaviours supporting its attainment: 1. Conceptions and cultures of patient-centred care 2. Coordinating for care 3. Communicating for care 4. Innovations in patient centred care and the patient experience. Section 1 of this book sets out the origins of the approach of patient centredness, allowing the reader to recognise what this means and looks like, institutionally and educationally, as well as recognising the implications of its absence. Section 2 concentrates on the process of team working itself which may be patient centred but is also involved with co-operation and co-ordination across professional and organisational boundaries. Section 3 focuses on communication within, between and across patients and teams, and Section 4 highlights the innovations in patient centred care that will enable further progress in the field. In each section,the editors illuminate key issues through a case-study of a relevant intervention to support patient-centred care.; Conceptions and Cultures of Patient-Centred Care -- 1. Developments in conceptions of patient-centred care: implementation challenges in the context of high-risk therapy -- 2. The Continuum of Resident Centered Care in U.S. Nursing Homes -- 3. Reconceptualising institutional abuse: Formulating problems and solutions in residential care. -- 4. The place of patient-centred care in medical professional culture: a qualitative study -- Coordinating for Patient centred Care -- 5. Capacity for care: meta-ethnography of acute care nurses' experiences of the nurse-patient relationship -- 6. Creating an enriched environment of care for older people, staff and family carers: Relational practice and organisational culture change in health and social care -- 7. Promoting patient-centred healthcare: an empirically-derived organisational model of interprofessional collaboration -- 8. From a project team to a community of practice? An exploration of boundary and identity in the context of healthcare collaboration -- Communication in Patient-Centred Care -- 9. Is poor quality of care built into the system? 'Routinising' clinician communication as an essential element of care quality. -- 10. Giving Voice in a Multi-voiced Environment: The challenges of palliative care policy implementation in acute care -- 11. Rejections of treatment recommendations through humour -- 12. An expanded shared decision-making model for interprofessional settings -- Innovations in Patient Centred Care -- 13. Testing accelerated experience-based co-design: using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement. -- 14. Shared Decision Making and Decision Aid Implementation: Stakeholder Views -- 15. Coordination of care in emergency departments: A comparative international ethnography -- 16. Models of user involvement in mental health.
URLhttp://www.palgraveconnect.com/doifinder/10.1057/9781137308931
NoteThis grey literature reference is included in the Academy's Literature Collection in keeping with our mission to gather all sources of information on integration. Grey literature is comprised of materials that are not made available through traditional publishing avenues. Often, the information from unpublished resources can be limited and the risk of bias cannot be determined.
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